Very impressed with our brand new twin system! The staff at Water Works were friendly, knowledgable and completed the job to a brilliant standard. I would always highly recommend them!

Great company. I'm really impressed how they look after customers. Always go extra mile to solve any problems. Keep all the good work 👏

fantastic customer service, products and service team. Other companies could learn alot from these guys thank you

Super !

Great guys! Very accommodating, very personal and helpful. They are definitely about the customer as apposed to just grabbing your cash! The job and the equipment received along with the... read more service was all second to none and I would have no hesitations to recommend them to anyone!

I have been very happy with the power up 3d auto reel and the after sales service. I have not given 5 stars for two reasons. When I bought... read more and installed it a year ago, even though its been out some time, the motor was too fast and needed replacing. Also the belt snapped after a year. Again, great support, new one sent straight away. The video on you tube is not great. Printed instructions would be helpful. Be aware the models differ.On my 2021 reel you are told to remove a clip ,You can't and you don't need to, just pull off the click valve and the plastic side will come off. A few niggles but a good product and a good service.

I wanted to share the experience I had with this company today. I bought a reel in November but was unable to install it for 8 months due to not... read more having the space without building a frame for my tank for the reel to sit upon. After finally installing it I had power issues (nothing to do with the reel, turms out it was my existing power supply which was inadequate.) I happened to be within 30 min drive of them today so called ahead and went to see if they could diagnose the issue. They were very thorough and identified the problem with my power supply, then set about rectifying it. I left with a fully functioning reel and nothing but praise for the lads I dealt with. The company ethos is great and I can't praise their customer service enough. Thanks guys, look forward to dealing with you in the future.

I had some issues with my power up 3D, one of the first ones that were released. The belt kept coming off, needed replacing among other things. I was going... read more to do it myself, as I’d taken the reel apart twice already, and phoned up for the belt width. Talking with Sam, he recognised the problems I was having, and offered to upgrade my reel - even with a couple of things that hadn’t gone wrong yet. I have just come back from having the upgrade (took about 1 1/2 hours) and I cannot praise the service enough. The moral of my story is, don’t struggle with issues, phone up and talk to the people who designed and built it, they are a great business, and this is how your kept your customers both satisfied, and loyal. Thank you.

Brilliant Power up 3d reel. Well worth the investment. Excellent customer service!! Thanks guys!

I have just used my new electric reel, and i love it! I worked more efficiently and, unlike my manual reel, it didn’t overspool when pulling out the hose, and... read more I came home less tired than normal. I have the new chain driven one, a friend has the old belt one. The motor on mine seemed a little slower, which may sound like a complaint but it certainly isn’t, his belt driven one is a bit of an animal! It arrived quickly and was fairly easy to install, it took approx 30mins to wire up and fit using the hose from my existing reel. Anyone needing a manual reel? I have one for sale, good condition, one owner from new with a full service history…

First class service and after care.cant recommend them enough 👏

I purchase my 750 Lt tank with twin electric power reels and twin control V11 units and BtB charger from you a few months ago , i as... read more so inpressed with the whole unit , it makes my working day so much easier and faster , i purchase the 2 man system ! for 2 resons , 1 when i get a lot bigger/busier i can on another person with ease , but in the mean time i have a back up system if it gets a fault , which i very much doubt it will , i would recoment Jorden and his team at the drop of a hat , they were very professional and quick to to install it as well , looking forward to many happy years with my Window cleaning Business

After having an issue with a reel I contacted Jordan,the aftercare was second to none,not only did he repair the reel on same day but updated and upgraded both my... read more power up 3 d reels in advance of any similar issues with the second reel...they are awesome,and recommend if ya haven't already,to buy one .massive thankyou to jordan Emma and the rest of the team.Rich hyde.

Such great customer service. I bought a reel from them and had a couple of problems. I rang them up and without any issues at all they have helped sort... read more the problem. I would go as far as saying this is the best customer experience I’ve had. Thank you!

Fantastic products and excellent customer service.

Jordan, Sam and the team at Waterworks Window Cleaning really are a pleasure to deal with. We have been working closely with them now for a number of years and... read more we cant fault them. I have seen first-hand how much this company has progressed and developed over the last few years and it is frightening. I would highly recommend working with them as they have a strong knowledge in their respective market and the products they offer are of top quality.

Great company! I turned up early this morning because my belt snapped. I had a guy who could fix it for me right away, had to wait half an... read more hour then was back to work. Can’t thank them enough for there help today. They also fitted a new fuse and gave me a few free ones to replace with!

Jordan and his team have gone above and beyond for me. They have the best customer service and aftercare I've ever experienced. Their equipment is really well made. Thanks for... read more your help over the years 👍🏻