In this guide
THE SHORT ANSWER
The essentials.
The August 2023 PowerUP update introduced a heavy-duty motor, stainless-steel sprocket and chain drive. This article explains that design change; check the current reel page for the specification and options available today.
From the archive. This product story describes the design at its original publication date. Check the current product page for specifications, options and availability.
GUIDE / 01
The August 2023 drive update
The PowerUP update announced for 7 August 2023 replaced the belt-driven arrangement with a heavy-duty motor, stainless-steel sprocket and 6mm chain drive. This is a record of that design change, rather than a specification for every reel currently available.
The original announcement described the move back towards the drive approach used in the earlier PowerUP-HD. The aim was to combine that drive arrangement with the newer reel format.
GUIDE / 02
Why the drive changed
Customer feedback about eventual belt replacement influenced the update. A chain-and-sprocket drive removes the belt from that arrangement, so belt replacement is no longer the relevant service task for that model.
That does not make the complete reel maintenance-free. Hose, fittings, mounting, drive condition and electrical components still need the checks specified for the equipment.
GUIDE / 03
What changed in use
- Motor: the announcement introduced a bespoke 12V HD motor.
- Sprocket and chain: these became the drive components in place of the belt.
- Sound: the original comparison described a slightly louder, more mechanical rewind sound.
- Access: the design retained an accessible tensioning arrangement.
These details describe the historical announcement. For an existing reel, identify its model and production version before ordering a motor, belt, chain or other replacement part.
GUIDE / 04
Buying or maintaining a reel today
Use the current reel product pages to confirm available options, hose compatibility and electrical requirements. Ask support to identify an older reel if the drive version is unclear.
The five-day August 2023 launch promotion has ended. Its discount code and delivery offer are not current purchase terms.
For a broader operating comparison, read manual versus electric hose reels.
YOUR QUESTIONS, ANSWERED
Questions and answers
Does the change mean every PowerUP reel uses the same parts?
No. Identify the exact model and version before selecting replacement parts.
Is a chain-driven reel maintenance-free?
No. Removing a belt does not remove the need to inspect and maintain the rest of the reel according to its instructions.
FIND YOUR WAY TO WIND
Compare the reel range.

Manual reels
You control the rewind.
A hand-wound reel for a straightforward setup. Check winding direction, fittings and hose compatibility.
Explore manual reels →
Electric reels
Powered retrieval.
PowerUP electric rewind for your working day. Plan the reel position and the required electrical supply.
Explore electric reels →FROM THE WATERWORKS TEAM
Practical equipment guides from Waterworks in Corby. For advice about your own configuration, contact the team.



